Ratings and Reviews

This area allows consumers like you to express their own opinions and comments. Braun does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed by the reviewer.

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1.58/5 (71)
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    1.55/5
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    1.75/5
10% recommended

Reviews

Your Location:
Seattle, WA
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09 December, 2018

Different Brand for Me

I’m in the market for a razor, and had wanted to buy a Braun until seeing that the replacement cartridges are junk. Bummer! I’m off to find some alternate brand.

No, I do not recommend this product.

Braun

Braun Response from Braun 10 December, 2018

Our replacement foil & cutter's should be giving you an even better shave, so w'e're sorry to hear about this. We do want to let you know that cleaning your foil and oiling it with light machine oil will ensure the longevity of it. How long it lasts depends on your shaving method, beard type and how well and often you clean it. For any further questions, comments or concerns, please don't hesitate to give us a call at (800) 272-8611.

Your Location:
Wenatchee,wa
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03 December, 2018

Quality is gone

70s heads have gone from 18 month life to 6 months. Terrible Time to switch brands

No, I do not recommend this product.

Braun

Braun Response from Braun 03 December, 2018

You should be getting up to 18 months of great shaving with us, Doug, so we're sorry to hear about this. We do want to share with you that the longevity of our foil & Cutter's depends on your shaving method, beard type and how well and often you clean your shaver. To get the best results, be sure to clean your shaver regularly along with oil it with light machine oil. If these tips still aren't helping, please give us a call at (800) 272-8611.

Your Location:
England
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25 November, 2018

Braun series 7 replacement foil and cutter.

Braun series 7 replacement foil and cutter, 3 Braun shavers I have had in the past, cannot believe the rip off prices for replacement foil and cutters, time to change to a different brand.

No, I do not recommend this product.

Your Location:
Atlanta. GA
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09 November, 2018

Not the same as original

I know that Braun will reply to this review stating that I need to clean the foil and oil it regularly. However, read the numerous reviews. They have a problem here. The original foil worked great! Lasted about 14 months for me and loved the shave. The replacement foil is of considerable poorer quality. Clean it and oil it just as frequently as the original and the shave is terrible now. Go ahead Braun - cut/paste your standard typical response below. What you don't realize is that you are losing loyal customers in the process.

No, I do not recommend this product.

Braun

Braun The Braun Team 13 November, 2018

You should be getting the same, great shave, if not a better one with a new foil & cutter, so we're sorry to hear about this. Please be assured that we'll be sharing your feedback with the rest of our team. A few factors can impact how many shaves you receive with your replacement head, including your beard type, shaving method and how well and often you clean your device. We completely stand behind our products and the only way to prolong the life of your foil & cutter is proper maintenance, including cleaning it and oiling it from time to time. If you'd like to share more, please give us a call at (800) 272-8611.

Your Location:
Santa Fe, NM
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29 September, 2018

No longer Great

I've used Braun razors for 20+ years. The replacement heads used to last about 2 years for me. About 5 or more years ago, the quality plummeted, and now I only get about 2 months of good shaving, before the head gets dull, shaves poorly and needs to be replaced. Please bring back the high quality heads from many years ago!

No, I do not recommend this product.

Braun

Braun Response from Braun 01 October, 2018

We'd hope to continue giving you the quality shave you've received for 20+ years with us, John, so we're glad you stopped by to let us know about this. We do want to share with you that a Braun foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean your shaver. To get the best results, we suggest cleaning it after every shave along with oiling it with light machine oil from time to time. Since your satisfaction and loyalty mean everything to us, could you please give us a call at (800) 272-8611?

Your Location:
U.S.A.
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22 September, 2018

Farewell from a long time customer

I have been using Braun shavers since the late 1990's. I have owned a few different models and although I was never pleased about the cost of the foil replacements at least the foils lasted about 18 months. I bought a Series 7 many years ago and it was fine for a some years...The value was fine when the foils where lasting about 18 months even though the cost had crept upwards....then all of a sudden I had to replace foils every 6 months or so...they would NOT last past 8 months, that's 8 NOT 18. That was quite some time ago so it was NOT a bad batch. Also, I know the technique, so don't come on here and say I need to press lightly or the foil will wear out. The QUALITY IS POOR now. I do NOT recommend Braun anymore. I'm not paying $40 every 6 to 8 months for a bad foil head...... Good bye...permanently.

No, I do not recommend this product.

Braun

Braun Response from Braun 24 September, 2018

We can certainly understand your frustration and we want your foil & cutter to last just as long as you do, which is why we'd like to help. It's important to know that your replacement head should typically last up to 18 months but this does depend on your shaving method, beard type and how well and often you clean your shaver. To get the maximum uses out of it, we recommend always holding your shaver at a 90 degree angle as well as oiling it with light machine oil from time to time. We can always be reached at (800) 272-8611 for any futher questions, concerns or comments.

Your Location:
South Carolina
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07 September, 2018

Want replacement head; bad reviews: new brand!

Hey Braun, you had better improve your design or quality control or your reputation and sales are going to suffer! I'm now considering buying a different shaver brand even though I like the series 7 I have.

No, I do not recommend this product.

Braun

Braun The Braun Team 14 September, 2018

We're glad you're enjoying our Series 7 Shaver but we want you to enjoy it even more! Please give us a call at (800) 272-8611 so we can prove why we're best for you.

Your Location:
Grimsby, Uk
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30 August, 2018

Expensive and only lasted 7 months

I bought a Braun series 7 razor in January 2018, by August 2018 it needed a new foil head as the original had fallen apart. My supplier advised the head was not covered under warranty, although in fairness they supplied one free as a goodwill gesture. My concern going forward is the cost of replacing the head every 7 months so no I would not recommend a Braun series 7 shaver.

No, I do not recommend this product.

Your Location:
Sandusky, OH
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29 August, 2018

New foils are awful!!!

Same experience as everyone else lately. I LOVED my Series 7 when I got it new and my original cartridge was on for almost two years. I replaced it only because I thought it was due even though it still gave me a great shave. Put on one of these new replacements and have given it about a month now, even giving it a chance to “break in”. The shave quality is AWFUL now and misses hairs everywhere. I really wish I hadn’t thrown away the original cartridge. I hope Braun rectifies the problem soon or I will be switching to a different brand.

No, I do not recommend this product.

Braun

Braun The Braun Team 30 August, 2018

We never want to see you go as your loyalty means everything to us, which is why we'd be more than happy to further help you. In the meantime, we do want to share with you that a foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean it. To get the best results from your replacement head, be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Always be sure to hold your shaver at a 90 degree angle along with oiling it regularly. So that we can make this right and get you back to the shave you've counted on in the past, could you please give us a call at (800) 272-8611?

Your Location:
Singapore
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23 August, 2018

Replacement head failure

The quality of the Series 7 replacement head is terrible. My last 3 shaver heads all broke less than a year. Braun should really look at all the poor review and improve on their design and quality control. A constant waste of money.

No, I do not recommend this product.

Braun

Braun The Braun Team 30 August, 2018

This certainly isn't the Braun quality you should be receiving from us and please be assured that we'll be passing your experience along to our team. In the meantime, we do want to let you know that a foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean it. To prevent this from happening in the future, be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Always hold the shaver at a 90 degree angle along with cleaning and oiling it regularly. We can always be reached at (800) 272-8611 for any further questions, concerns or comments. We're always here to help!