Ratings and Reviews

This area allows consumers like you to express their own opinions and comments. Braun does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed by the reviewer.

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1.62/5 (58)
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    1.62/5
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    1.87/5
10% recommended

Reviews

Your Location:
Cupertino, CA.
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09 May, 2018

Good Service--- Good Shave.

I have had my current series 7 for close to 6-years and the heads have held up, The current head is 3-years old and time to replace. The trimmer has not worked for some time, but the main reason I keep using this series 7 is that it still gives me a great shave, just need a new head.

Yes, I recommend this product !

Your Location:
Washington
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06 April, 2018

Lasted 1.5 Shaves

Bought a replacement head for my husband off of Amazon; worked OK the first shave, head fell apart on the 2nd. Was going to buy a 2nd one thinking it may be a one time thing, but am now going to just buy him an entirely new electric razor from a different vendor. Bummer waste of money.

No, I do not recommend this product.

Braun

Braun The Braun Team 09 April, 2018

Getting the Braun shave we expect is a must. We're sorry to hear that this combipack didn't live up to our standards. To ensure that the foil is installed properly, switch the shaver off and press the release button. You can now take off the foil frame. Insert the new shaving foil in the foil frame and press it down until you here a click. If you find that you still are not able to get the foil to hold, please give us a call at (800) 272-8611. We're here to help.

Your Location:
Rotterdam, ZH
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06 March, 2018

Replacement heads impossible to find

I love my 7840s, but I cant find replacement heads anywhere. C'mon, Braun. Don't let your customers hang out to dry like this.

No, I do not recommend this product.

Braun

Braun Response from Braun 16 March, 2018

We're sorry to hear you're having trouble finding your 70S replacement head and we're here to help. We do want to let you know that retailers that sell our products, for example, Walmart or Best Buy should carry this but you may want to check online or contact the store beforehand. We'll be sure to pass along your feedback and if we can help you with anything else, please don't hesitate to give us a call at (800) 272-8611.

Your Location:
Bristol
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10 January, 2018

Good features but appalling after service.

This product is still being sold but absolutely no spare foils available in the UK. Unless you want to waste your money DO NOT buy a Braun shaver!!!

No, I do not recommend this product.

Your Location:
Austin
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09 January, 2018

BraynMan says...

Great shaver, but terrible service and quality control on replacement heads. Just look at the re-sellers bullying the prices. Braun needs to fix their inventory and make these products more readily avalaible.

No, I do not recommend this product.

Your Location:
Eugene OR
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22 December, 2017

Wasted $200 on shaver and cleaner liquid.

This shaver never cut close in the 6 months of use. Takes 15 minutes to get a decent shave but stubble remains as my wife tells me. Went back to my 4 year old Norelco.

No, I do not recommend this product.

Braun

Braun The Braun Team 27 December, 2017

We always want you to receive a close shave with us so we're sorry to hear you're having trouble and we'd like to help. To get the best cut, we suggest shaving your face before washing along with ensuring it's dry as well. Be sure to hold the shaver at a 90 degree angle, stretching the skin and shaving against hair growth; changing direction as needed. Use a gentle touch and let the shaver do the work. We can always be reached at (800) 272-8611 if you're still having difficulty after trying these tips. We'd be more than happy to help you further.

Your Location:
Albuquerque
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13 December, 2017

Pricing is surreal

I thought these cartridges were pricey when series 7 came out. Current prices are simply hard to believe. Are they thinking we are willing to pay any price? I'm not.

No, I do not recommend this product.

Your Location:
Pittsburgh, PA
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18 October, 2017

Poor Quality

Replacement heads were impossible to find in early 2017, so I put my Braun Series 7 shaver in the attic and purchased a new razor. I liked the shave of the Braun better, so I was excited to see these replacement heads were back in stock and pulled it out of the attic. Braun recommends that they be replaced every 18 months. However, the foil started to take on a green color as if the metal was oxidizing, and the foil then developed multiple holes and ultimately separated from the head. This process took about 6 weeks, well under the 18 months period Braun implies they should last. The shave with the new head was not as good as the original shave even when it was brand new, and required me to go over the same spots over and over again. In that regard, my experience is very similar to others posting here, with the addition that the head failed catastrophically and became unusable after 6 weeks.

No, I do not recommend this product.

Braun

Braun Response from Braun 19 October, 2017

We never want to fail you in your shave with Braun so we hate to hear this happened with our 70S replacement head. It may be helpful to know that a Braun shaver foil and cutter should last between 12 and 18 months, depending on your shaving method, beard type and how often and well you clean your shaver. Also, your foil and cutter shouldn't be experiencing holes in it and we'd like to help. Be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Hold the shaver at a 90 degree angle. Regularly clean and oil the foil. Proper maintenance will help prolong the foil’s lifetime. Please feel free to give us a call at (800) 272-8611 for further help.

Your Location:
Kansas City
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22 June, 2017

Bad design

The 7 use to have a better screen that would take into account different hairs. I have hair that grow in different directions and thickness. Some hair stays close to the skin. This new design will not pick up most hair. Now shaving takes longer and I may have to reshave in some areas because it does not get all of the hair. The sad thing is that I don't have much facial hair.

No, I do not recommend this product.

Your Location:
Orlando, FL
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08 June, 2017

Bring back the old foil!

I've been a long time Braun user. The past several months I've looked high and low for a replacement head for my Series 7. Finally finding one (and paying way more), I found the foil design has changed! It takes 3 times longer for the same shave!

No, I do not recommend this product.