Ratings and Reviews

This area allows consumers like you to express their own opinions and comments. Braun does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed by the reviewer.

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1.58/5 (67)
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    1.57/5
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    1.8/5
10% recommended

Reviews

Your Location:
Santa Fe, NM
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29 September, 2018

No longer Great

I've used Braun razors for 20+ years. The replacement heads used to last about 2 years for me. About 5 or more years ago, the quality plummeted, and now I only get about 2 months of good shaving, before the head gets dull, shaves poorly and needs to be replaced. Please bring back the high quality heads from many years ago!

No, I do not recommend this product.

Braun

Braun Response from Braun 01 October, 2018

We'd hope to continue giving you the quality shave you've received for 20+ years with us, John, so we're glad you stopped by to let us know about this. We do want to share with you that a Braun foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean your shaver. To get the best results, we suggest cleaning it after every shave along with oiling it with light machine oil from time to time. Since your satisfaction and loyalty mean everything to us, could you please give us a call at (800) 272-8611?

Your Location:
U.S.A.
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22 September, 2018

Farewell from a long time customer

I have been using Braun shavers since the late 1990's. I have owned a few different models and although I was never pleased about the cost of the foil replacements at least the foils lasted about 18 months. I bought a Series 7 many years ago and it was fine for a some years...The value was fine when the foils where lasting about 18 months even though the cost had crept upwards....then all of a sudden I had to replace foils every 6 months or so...they would NOT last past 8 months, that's 8 NOT 18. That was quite some time ago so it was NOT a bad batch. Also, I know the technique, so don't come on here and say I need to press lightly or the foil will wear out. The QUALITY IS POOR now. I do NOT recommend Braun anymore. I'm not paying $40 every 6 to 8 months for a bad foil head...... Good bye...permanently.

No, I do not recommend this product.

Braun

Braun Response from Braun 24 September, 2018

We can certainly understand your frustration and we want your foil & cutter to last just as long as you do, which is why we'd like to help. It's important to know that your replacement head should typically last up to 18 months but this does depend on your shaving method, beard type and how well and often you clean your shaver. To get the maximum uses out of it, we recommend always holding your shaver at a 90 degree angle as well as oiling it with light machine oil from time to time. We can always be reached at (800) 272-8611 for any futher questions, concerns or comments.

Your Location:
South Carolina
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07 September, 2018

Want replacement head; bad reviews: new brand!

Hey Braun, you had better improve your design or quality control or your reputation and sales are going to suffer! I'm now considering buying a different shaver brand even though I like the series 7 I have.

No, I do not recommend this product.

Braun

Braun The Braun Team 14 September, 2018

We're glad you're enjoying our Series 7 Shaver but we want you to enjoy it even more! Please give us a call at (800) 272-8611 so we can prove why we're best for you.

Your Location:
Grimsby, Uk
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30 August, 2018

Expensive and only lasted 7 months

I bought a Braun series 7 razor in January 2018, by August 2018 it needed a new foil head as the original had fallen apart. My supplier advised the head was not covered under warranty, although in fairness they supplied one free as a goodwill gesture. My concern going forward is the cost of replacing the head every 7 months so no I would not recommend a Braun series 7 shaver.

No, I do not recommend this product.

Your Location:
Sandusky, OH
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29 August, 2018

New foils are awful!!!

Same experience as everyone else lately. I LOVED my Series 7 when I got it new and my original cartridge was on for almost two years. I replaced it only because I thought it was due even though it still gave me a great shave. Put on one of these new replacements and have given it about a month now, even giving it a chance to “break in”. The shave quality is AWFUL now and misses hairs everywhere. I really wish I hadn’t thrown away the original cartridge. I hope Braun rectifies the problem soon or I will be switching to a different brand.

No, I do not recommend this product.

Braun

Braun The Braun Team 30 August, 2018

We never want to see you go as your loyalty means everything to us, which is why we'd be more than happy to further help you. In the meantime, we do want to share with you that a foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean it. To get the best results from your replacement head, be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Always be sure to hold your shaver at a 90 degree angle along with oiling it regularly. So that we can make this right and get you back to the shave you've counted on in the past, could you please give us a call at (800) 272-8611?

Your Location:
Singapore
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23 August, 2018

Replacement head failure

The quality of the Series 7 replacement head is terrible. My last 3 shaver heads all broke less than a year. Braun should really look at all the poor review and improve on their design and quality control. A constant waste of money.

No, I do not recommend this product.

Braun

Braun The Braun Team 30 August, 2018

This certainly isn't the Braun quality you should be receiving from us and please be assured that we'll be passing your experience along to our team. In the meantime, we do want to let you know that a foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean it. To prevent this from happening in the future, be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Always hold the shaver at a 90 degree angle along with cleaning and oiling it regularly. We can always be reached at (800) 272-8611 for any further questions, concerns or comments. We're always here to help!

Your Location:
Brazil
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06 August, 2018

Braun 70S, a bad product.

I bought a Braun 7 Pulsonic. Less than a year the lamina began to break where it has a thin screen. I bought another, very expensive. Same problem. Would not recommend Braun products !!!

No, I do not recommend this product.

Braun

Braun The Braun Team 30 August, 2018

We always want the parts on your shaver to work properly and give you the Braun results you can always count on. It may be helpful to know that a shaver foil and cutter should last up to 18 months when used and cleaned properly. To get the most use out of our replacement heads, we suggest using light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Be sure to always hold your shaver at a 90 degree angle along with oiling your shaver regularly. We can always be reached at (800) 272-8611 for any further concerns, questions or comments. We're always here to help!

Your Location:
NY
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07 June, 2018

New foils fail

I keep falling for the okie doke! 3 foils(@39.99 each) in 6 months...3 failed. The original foil lasted longer. I kept the last foil & wanted to return it but its been a year since I used the shaver!!! 1 helluva shaver but the foils fail. Can I send my foil in for a refund? TY

Yes, I recommend this product !

Braun

Braun The Gillette Team 12 June, 2018

We want you getting the most out of each foil and cutter block. The foil and cutterblock should last 9-18 months depending on your your shaving method, your beard type, and how you clean and maintain the foil/cutter cassette. We'd like to learn more and help make up for this, so please give us a call at (800) 272-8611.

Your Location:
New York, NY
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25 May, 2018

Replacement heads dull quickly

I've been using the 7 for many years and replacement heads were always of equal quality as the original until this past year. Heads usually remained sharp and shaved close for up to a year or more. My last two replacements got dull and didn't shave close after only several months. Seems like the quality has deteriorated while price remains high. No longer happy with the Braun or my shave results.

No, I do not recommend this product.

Braun

Braun The Braun Team 30 May, 2018

This isn't the experience we'd expect from our 70s combipack. We'd like to help get you the great shave and quality we'd expect. When you have a few moments, please give us a call at (800) 272-8611. We'd be happy to help.

Your Location:
Cupertino, CA.
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09 May, 2018

Good Service--- Good Shave.

I have had my current series 7 for close to 6-years and the heads have held up, The current head is 3-years old and time to replace. The trimmer has not worked for some time, but the main reason I keep using this series 7 is that it still gives me a great shave, just need a new head.

Yes, I recommend this product !