How to use, maintain and repair your Silk-épil 9 Flex service products

Our Braun Silk·épil 9 Flex is equipped with a 360° Flex head that adapts to the contours of your body, making it easy to navigate tricky areas, for perfect results with no missed hairs even on curvy areas.

Most women trying epilation for the first time find it much less painful than they expected. If you epilate regularly, any discomfort usually reduces as the skin adjusts to the process.

As the hair is removed from the follicle, epilation gives a smooth skin, which lasts for weeks not only days.

Yes, Braun Silk·épil 9 Flex is adapted for wet usage, allowing you to use it in the shower or bath to limit pain sensation and add comfort.

Absolutely! The Braun epilator can easily tackle shorter hair than waxing can, giving you smooth skin even sooner.

Check our Parts & Accessories section below to find compatible replacements and accessories for your Braun epilator. We offer spare chargers, attachments and accessories.

To clean your Braun Epilator switch off and unplug the epilator, remove the cap and brush it out.

Dip the brush in an antiseptic liquid (not a cream) and thoroughly brush the tweezers from the back of the epilator head. While doing so, turn the tweezers by hand.

Press the release button to remove the epilation head. Thoroughly shake the epilator and the head to make sure that any remaining water can drip out. Leave both parts to dry completely before putting them back together.

First, make sure you're using the original charger and give your device enough time to charge fully. If the battery still drains quickly or doesn't charge, follow the troubleshooting guide for your device.

First, ensure the epilator is charged and correctly assembled. If it still won't turn on, follow the troubleshooting guide to understand what's happening.

To book a service or repair, head over to the troubleshooting section on this page. Make sure you have your product details and purchase receipt ready for a smoother process. If you have a BraunCare+ account, log in for a simpler repair process.

If your device has an issue, start by diagnosing the problem with our troubleshooting guide. In case it's needed, you will be able to book your device for a repair at the end of the troubleshooting process. If you need further assistance, you can contact us. Our agents are happy to help you.

You can download user manuals from our User Manuals section below. Just select your product generation to find detailed setup and maintenance instructions.