Select your device and get started with support

Select your product

Braun Product Parts

Where do you want to shop?

Please select your product

We are sorry that you are experiencing problems with your product.

If you would like, you can either contact our customer service team for further assistance on troubleshooting or return the product for further investigation.

How would you like to proceed?

For the best experience when returning your product, we recommend that you register for a Braun+ account.

Did the solutions resolve the issue with the device?

If you have anything else to share, please don't hesitate to contact us.

Thank you for your feedback!

What problem do you see or experience?

What category is your problem?

User Manuals

Locale settings !DO NOT DELETE

You have some questions concerning one of our products? We are here to help you. 

Contact Us

Need help?

Braun Deals | Braun US

Quick links

Diagnose and repair my product

Sign up for free and get exclusive offers, discounts, and perks.

BraunCare+

Local service center.

Find out more about the warranty of your Braun device.

Warranty information.

Products

Service Support | BraunCare+

Service

User manuals

logo-white

logo-dark

General settings !DO NOT DELETE

MIA Troubleshooting Survey !DO NOT DELETE

MIA Survey Score Step

Problem solved!

MIA Survey Text Box Step

What's the reason for your score?

MIA Survey Confirmation Step

Burning sensation (on skin)

Switch/regulator not operating

Bad cutting performance

Hair is pulled

Outer foil worn-out

Function

No or faulty display

Display

Powers up but no operation

Not operating

Other

Power supply

Smell

No battery charging

Short operation time / short battery life

Battery

Rattle

Noise

Set gets very hot / parts melting

Damage

Series 1, Series 3, SmartControl3, SmartControl Sportive, SmartControl ProTroubleshooting Center

Series 1, Series 3, SmartControl3, SmartControl Sportive, SmartControl Pro
Troubleshooting Center