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Braun recommends changing your shaver’s foil & cutter block every 18 months to maintain your shaver’s maximum performance. For a perfect shave every day.
This area allows consumers like you to express their own opinions and comments. Braun does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed by the reviewer.
The original head lasted approximately 6 months. Braun sent a replacement at no additional charge to me in November 2017. The replacement head lasted 8 months, i.e. lasted until the first week of August. The replacement head I installed in August lasted until the first week of January 2019. I just purchased another replacement head. This is the 3rd time in one year that I have replaced the head. My old Series Razor used a 30B Head. The 30B Head lasted more than 18 months at a time. It was 10 years old and the battery wouldn't hold a charge, therefore, I opted to purchase a new razor. Is there another razor head available or should I look for another razor?
No, I do not recommend this product.
No need to purchase a different shaver, as we're here to help! We do want to share with you that a foil & cutter should provide you with up to 18 months of shaving. This does depend on your shaving method, beard type and how well and often you clean your shaver. To ensure you get the most shaves out of your replacement head, we suggest oiling it with light machine oil from time to time along with using light pressure and holding your shaver at a 90 degree angle. It may be helpful to know that pressing too hard can actually shorten the lifetime and cause damage to the foil. We can assure you that no matter which foil & cutter you're using, you should be getting the same, high quality shave. If you'd like to share more or have any other questions or comments, please give us a call at (800) 272-8611. Thanks for your continued loyalty, and we're always here to prove to you why we're better together.
I have been using Braun since I started shaving but over the last five years I can't refrain from experiencing a continuous deterioration in quality. The shave isn't very close anymore as it used to be and the replacement heads don't even make it to the recommended 18 month mark. They usually break around 10 to 12 months even when I spend the extra money to use the cleaning cartridges for my 350cc-4 and oil them from time to time. With the 32B heads the foil breaks in a couple places or the noise becomes so unbearable that the morning shave is a pain. My loyalty to Braun is entirely at risk based on this experience - if the quality doesn't get better soon the next disruptor to the market will take me over in a heartbeat.
We certainly hear you, Chris, and we're going to everything we possibly can to restore your confidence in the Braun name. We do want to share with you that a shaver foil & Cutter should typically last up to 18 months, however, this depends on your shaving method, beard type and how well and often you clean your shaver. To ensure the longevity of it, we recommend cleaning it regularly along with applying light machine oil to the blades from time to time. To prevent the blades from breaking, cracking, wearing down, etc. we suggest always using light pressure when shaving and holding the shaver at a 90 degree angle. Pressing too hard can shorten the lifetime and cause damage to the foil. So we can prove to you why we're perfect for you, could you please give us a call at (800) 272-8611 so we're able to make this right?
I have my series 3 Braum for 6 years. I was always very happy with the 32B replacement. Until the last time, this one does not shave as close. I have to go over it multiple times. Even with using Elecricshave. The ones I was using over the years had the black center. The new ones which you bill as (new generation) has a white center and does not shave close at all. I was told by someone that when a company comes out with new improved or new generation it means they found a cheaper way to make it. I truly believe that this what happened to the 32B. After researching Braun shavers I find I am not the only one that has that problem. I am considering going back to my faithful hand razor or going to a different brand.
You should be getting the same, great quality shave with your every Braun purchase so we're sorry to hear about this. It may be helpful to know that a foil & Cutter should typically last up to 18 months depending on your shaving method, beard type and how well and often you clean your shaver. To get the best performance and long-lasting results, we suggest cleaning your shaver regularly along with oiling it with light machine oil from time to time. Since your loyalty of six years means everything to us, we'd like to get you back to the trusted days with us. When you find a few moments, could you please give us a call at (800) 272-8611?
I've had a Series 3 shaver since 2011 with only one defective 32B replacement head since I've owned it. Other than that, they have worked great. The only thing I would recommend is to have those tiny shaver parts like the springs or the parts that actually move the shaver head blades to be better designed so that they don't fall off so easily. They should also be readily available since they're very easy to replace.
Yes, I recommend this product !
I Have Purchased Braun Shavers Before,This Is The Worst.\I Will Go Back To Phillishave,
After just 2 months, one of the (two) plastic guide stalks on one of the floating cutting heads snapped off when trying to refit it back into the main foil (which is very fiddly to refit) and now it keeps dropping off when shaving. Not good.
Just gone through two of these in 6 months as they keep dropping in bits. Previous version was far better and it shaved me closer easily lasting the recommended 18 months with no problems whatsoever. Not what I expect from Braun, different shaver for me I think.
initially I was pleased with this replacement head which made it like I was shaving with a new razor again, then THE ENTIRE THING TOTALLY BROKE APART AFTER 9 WEEKS OF EVERY-OTHER-DAY USE. . Braun do you warranty these replacement heads?
This product is good quality. I like the shave it gives but I got disappointed when the blades got broken after 3 weeks and I could not find replacement parts anywhere. I try to buy them online, South Africa is nowhere to be selected! How can such expensive thing be single use and doesn't even last a year?
I have had my 390cc for four years and the 32S lasts about 6 to 9 months for me. I have really thick hair, so I'm OKAY with that. I absolutely love my razor since nothing else has ever worked for me.After shaving I will usually pull the cassette off and tap it on the sink to help remove the extra hair. I have never had a problem with the 32S. The hair comes out and then I put the whole thing on the base unit for regular cleaning.There is something VERY wrong with the quality of the 32B. Without even tapping hard, this replacement completely fell apart in my hands. It took about 15 min for me to figure out how to piece everything together again.. and made me late for an appointment. (Hint: You need to put the center piece in before the side pieces.. and be careful with little plastic parts on the side that slide).I'm returning the 32B to Amazon, but not sure what I'm going to do after that. I can't have a razor that's going to fall apart on me every time I use it.Jason
Hi, Jason. I am sorry the 32B replacement head for Braun 390cc, feel apart for you. I am sure this was very frustrating for you and I am glad you shared this experience with us. We work with Amazon to make sure you receive our products in the best condition. I am glad to hear you have reached out to Amazon. However, we would like to learn more about this experience, so if you get a chance, please call us at (800) 272-8611, M[-F, 9 am to 6 pm, EST. We are here to help.
+1 Register your product to get year warranty!