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Braun recommends changing your shaver’s foil & cutter block every 18 months to maintain your shaver’s maximum performance. For a perfect shave every day.
This area allows consumers like you to express their own opinions and comments. Braun does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed by the reviewer.
This product is good quality. I like the shave it gives but I got disappointed when the blades got broken after 3 weeks and I could not find replacement parts anywhere. I try to buy them online, South Africa is nowhere to be selected! How can such expensive thing be single use and doesn't even last a year?
No, I do not recommend this product.
I have had my 390cc for four years and the 32S lasts about 6 to 9 months for me. I have really thick hair, so I'm OKAY with that. I absolutely love my razor since nothing else has ever worked for me.After shaving I will usually pull the cassette off and tap it on the sink to help remove the extra hair. I have never had a problem with the 32S. The hair comes out and then I put the whole thing on the base unit for regular cleaning.There is something VERY wrong with the quality of the 32B. Without even tapping hard, this replacement completely fell apart in my hands. It took about 15 min for me to figure out how to piece everything together again.. and made me late for an appointment. (Hint: You need to put the center piece in before the side pieces.. and be careful with little plastic parts on the side that slide).I'm returning the 32B to Amazon, but not sure what I'm going to do after that. I can't have a razor that's going to fall apart on me every time I use it.Jason
Hi, Jason. I am sorry the 32B replacement head for Braun 390cc, feel apart for you. I am sure this was very frustrating for you and I am glad you shared this experience with us. We work with Amazon to make sure you receive our products in the best condition. I am glad to hear you have reached out to Amazon. However, we would like to learn more about this experience, so if you get a chance, please call us at (800) 272-8611, M[-F, 9 am to 6 pm, EST. We are here to help.
Just gone through two of these in 6 months as they keep dropping in bits. Previous version was far better and it shaved me closer easily lasting the recommended 18 months with no problems whatsoever. Not what I expect from Braun, different shaver for me I think.
After just 2 months, one of the (two) plastic guide stalks on one of the floating cutting heads snapped off when trying to refit it back into the main foil (which is very fiddly to refit) and now it keeps dropping off when shaving. Not good.
initially I was pleased with this replacement head which made it like I was shaving with a new razor again, then THE ENTIRE THING TOTALLY BROKE APART AFTER 9 WEEKS OF EVERY-OTHER-DAY USE. . Braun do you warranty these replacement heads?