Series 3 Cassette 32B replacement head black. For Series 3 (new generation).

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(12)1.75 / 518% recommended

Braun recommends changing your shaver’s foil & cutter block every 18 months to maintain your shaver’s maximum performance. For a perfect shave every day.

Ratings and Reviews

This area allows consumers like you to express their own opinions and comments. Braun does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed within this section.

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(12)1.75/5

PaulB

Your Location:Los Angeles, CA
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31 May, 2020

Quality deterioration

Over many years I've used Schick, Remington, Norelco, and finally I discovered Braun after reading a Consumer Reports review of electric razors. That was several years ago. However, the Braun shaver Series 3 heads seem to have deteriorated in quality significantly over the past few years. The instructions say the heads should be changed every 18 months. I think the first few I had did last that long. I've been lucky to get 2 or 3 months of service out of the last few. What happened?

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7 Person Found this Review Helpful

The Braun Team

Review response:

That's absolutely never the experience that we'd expect you to have when using our shavers, Paul. We can assure you that all of the replacement heads go through many quality checks before they get to you, and should always be lasting up to the full 18 months. Please give us a call at (800) 272-8611 as we'd like to learn more about your experience.

2 June, 2020

Edbraun1210

Your Location:Indiana
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7 July, 2019

I think the head should last longer than a year

It work good for about a year, the last 3 months not so good, do you sell a better head for this shaver

Yes, I recommend this product !

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8 Person Found this Review Helpful

RayG

Your Location:Syracuse, NY
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13 Jan, 2019

Third Replacement in 12 Months

The original head lasted approximately 6 months. Braun sent a replacement at no additional charge to me in November 2017. The replacement head lasted 8 months, i.e. lasted until the first week of August. The replacement head I installed in August lasted until the first week of January 2019. I just purchased another replacement head. This is the 3rd time in one year that I have replaced the head. My old Series Razor used a 30B Head. The 30B Head lasted more than 18 months at a time. It was 10 years old and the battery wouldn't hold a charge, therefore, I opted to purchase a new razor. Is there another razor head available or should I look for another razor?

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7 Person Found this Review Helpful

Response from Braun

Review response:

No need to purchase a different shaver, as we're here to help! We do want to share with you that a foil & cutter should provide you with up to 18 months of shaving. This does depend on your shaving method, beard type and how well and often you clean your shaver. To ensure you get the most shaves out of your replacement head, we suggest oiling it with light machine oil from time to time along with using light pressure and holding your shaver at a 90 degree angle. It may be helpful to know that pressing too hard can actually shorten the lifetime and cause damage to the foil. We can assure you that no matter which foil & cutter you're using, you should be getting the same, high quality shave. If you'd like to share more or have any other questions or comments, please give us a call at (800) 272-8611. Thanks for your continued loyalty, and we're always here to prove to you why we're better together.<!--[if ReviewResponse]><![endif]-->

17 Jan, 2019

Chris99

Your Location:Cary, NC
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24 Nov, 2018

Only the first 32B lasted more than 18 months.

I have been using Braun since I started shaving but over the last five years I can&#39;t refrain from experiencing a continuous deterioration in quality. The shave isn&#39;t very close anymore as it used to be and the replacement heads don&#39;t even make it to the recommended 18 month mark. They usually break around 10 to 12 months even when I spend the extra money to use the cleaning cartridges for my 350cc-4 and oil them from time to time. With the 32B heads the foil breaks in a couple places or the noise becomes so unbearable that the morning shave is a pain. My loyalty to Braun is entirely at risk based on this experience - if the quality doesn&#39;t get better soon the next disruptor to the market will take me over in a heartbeat.

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8 Person Found this Review Helpful

Response from Braun

Review response:

We certainly hear you, Chris, and we're going to everything we possibly can to restore your confidence in the Braun name. We do want to share with you that a shaver foil & Cutter should typically last up to 18 months, however, this depends on your shaving method, beard type and how well and often you clean your shaver. To ensure the longevity of it, we recommend cleaning it regularly along with applying light machine oil to the blades from time to time. To prevent the blades from breaking, cracking, wearing down, etc. we suggest always using light pressure when shaving and holding the shaver at a 90 degree angle. Pressing too hard can shorten the lifetime and cause damage to the foil. So we can prove to you why we're perfect for you, could you please give us a call at (800) 272-8611 so we're able to make this right?<!--[if ReviewResponse]><![endif]-->

27 Nov, 2018

hardwaredave

Your Location:Ohio
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20 Oct, 2018

Not the same as old model.

I have my series 3 Braum for 6 years. I was always very happy with the 32B replacement. Until the last time, this one does not shave as close. I have to go over it multiple times. Even with using Elecricshave. The ones I was using over the years had the black center. The new ones which you bill as (new generation) has a white center and does not shave close at all. I was told by someone that when a company comes out with new improved or new generation it means they found a cheaper way to make it. I truly believe that this what happened to the 32B. After researching Braun shavers I find I am not the only one that has that problem. I am considering going back to my faithful hand razor or going to a different brand.

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10 Person Found this Review Helpful

Response from Braun

Review response:

You should be getting the same, great quality shave with your every Braun purchase so we're sorry to hear about this. It may be helpful to know that a foil & Cutter should typically last up to 18 months depending on your shaving method, beard type and how well and often you clean your shaver. To get the best performance and long-lasting results, we suggest cleaning your shaver regularly along with oiling it with light machine oil from time to time. Since your loyalty of six years means everything to us, we'd like to get you back to the trusted days with us. When you find a few moments, could you please give us a call at (800) 272-8611?<!--[if ReviewResponse]><![endif]-->

23 Oct, 2018