Ratings and Reviews

This area allows consumers like you to express their own opinions and comments. Braun does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed by the reviewer.

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1/5 (1)
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0% recommended

Reviews

Your Location:
San Diego, CA, USA
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Overall Rating
03 November, 2015

Falls Apart - 1 Month (cheap plastic)

I have had my 390cc for four years and the 32S lasts about 6 to 9 months for me. I have really thick hair, so I'm OKAY with that. I absolutely love my razor since nothing else has ever worked for me. After shaving I will usually pull the cassette off and tap it on the sink to help remove the extra hair. I have never had a problem with the 32S. The hair comes out and then I put the whole thing on the base unit for regular cleaning. There is something VERY wrong with the quality of the 32B. Without even tapping hard, this replacement completely fell apart in my hands. It took about 15 min for me to figure out how to piece everything together again.. and made me late for an appointment. (Hint: You need to put the center piece in before the side pieces.. and be careful with little plastic parts on the side that slide). I'm returning the 32B to Amazon, but not sure what I'm going to do after that. I can't have a razor that's going to fall apart on me every time I use it. Jason

No, I do not recommend this product.

Braun

Braun Consumer Relations 09 November, 2015

Hi, Jason. I am sorry the 32B replacement head for Braun 390cc, feel apart for you. I am sure this was very frustrating for you and I am glad you shared this experience with us. We work with Amazon to make sure you receive our products in the best condition. I am glad to hear you have reached out to Amazon. However, we would like to learn more about this experience, so if you get a chance, please call us at (800) 272-8611, M[-F, 9 am to 6 pm, EST. We are here to help.